Welcome to Calico Critters. These Terms and Conditions (\u201cTerms\u201d) govern your access to and use of the Calico Critters website, online stores, products, and related services (collectively, \u201cServices\u201d). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Services.<\/p>\n\n\n\n
Use of Services<\/strong> Purchases and Orders<\/strong> Shipping and Delivery<\/strong> Returns and Refunds<\/strong> Intellectual Property<\/strong> User Conduct and Content<\/strong> Privacy and Data Collection<\/strong> Disclaimers and Limitation of Liability<\/strong> Governing Law<\/strong> Modifications<\/strong>
You may use Calico Critters Services only for lawful purposes and in accordance with these Terms. You must not use the Services in any manner that could damage, disable, overburden, or impair the website or interfere with other users\u2019 access. Users are responsible for maintaining the confidentiality of their account information, including passwords and login credentials. Any activity occurring under your account is your responsibility.<\/p>\n\n\n\n
All orders placed through the Calico Critters online store or affiliated websites are subject to acceptance. Prices, product availability, and descriptions may change without notice. We reserve the right to refuse or cancel orders for any reason, including errors in product details or pricing. Customers must be at least 18 years old and provide valid payment information to make a purchase. Confirmation of your order will be sent via email once your purchase is successfully processed. All sales are final unless otherwise specified.<\/p>\n\n\n\n
Shipping options, costs, and estimated delivery times are provided at checkout. Free shipping promotions may have geographic limitations, as indicated in the promotion details. We are not responsible for delays caused by third-party carriers. Customers are responsible for providing accurate shipping information.<\/p>\n\n\n\n
Unless otherwise stated, all sales are final. Returns, exchanges, or refunds are not available for most items. If a product is defective or an error occurs with your order, please contact our customer service team for assistance. Proof of purchase is required for all inquiries regarding refunds or replacements.<\/p>\n\n\n\n
All content on the Calico Critters website, including text, images, graphics, logos, and product designs, is the property of Epoch Everlasting Play LLC and is protected by intellectual property laws. Users may not copy, reproduce, distribute, modify, or create derivative works without express written permission.<\/p>\n\n\n\n
Users may post reviews, comments, or other content on certain parts of our website. By submitting content, you grant Calico Critters a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display the content in connection with our Services. Users must not post content that is illegal, offensive, or infringes upon others\u2019 rights.<\/p>\n\n\n\n
Your use of Calico Critters Services is also governed by our Privacy Policy. We collect and process personal information to provide and improve our Services, fulfill orders, and communicate with customers. By using our Services, you consent to such collection and use as described in the Privacy Policy.<\/p>\n\n\n\n
Calico Critters Services are provided \u201cas is\u201d and without warranties of any kind, whether express or implied. We do not guarantee that Services will be uninterrupted, error-free, or free of viruses or other harmful components. To the maximum extent permitted by law, Epoch Everlasting Play LLC is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the Services or products.<\/p>\n\n\n\n
These Terms are governed by and construed in accordance with the laws of the state of New York, United States, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in New York.<\/p>\n\n\n\n
Calico Critters may update or revise these Terms at any time. Changes will be posted on the website, and your continued use of Services constitutes acceptance of the updated Terms.<\/p>\n\n\n\n